title

Customer Support Analyst with French

Customer Support Analyst with French

.

Recruitment process for this position and onboarding trainings are conducted online.


                                      

What do you need to start?

  • Very good verbal and written French language 
  • Customer - focused attitude 
  • Good interpersonal and communication skills 
  • IT basics 

Its not essential, but we appreciate if you also have:
  • Customer support experience 

 

What duties will help you grow as an expert?

  • You will be part of a team of 14 analysts, handling the customer’s requests (via mail, telephone, tickets) and translating them into the ticketing system (creation of incidents / requests). 
  • You will manage the follow-up of cases and ensure the update of documentation. 

Working hours: 07.00 - 19.00 (in 2 shifts) Monday – Friday.
 

What have we prepared for you?


Space where you can develop yourself:
  • Development programs, external courses, education & certificates co-funding, NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: e.g. Excel, VBA, RPA or customer care.
  • You will have a possibility to join various technical communities.
  • Flexible working hours thanks to a variety of projects. Ask your recruiter about possible options.

Our legendary atmosphere:
  • We dont have a rigid dress code, but what we do have are awesome communities and world– changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and simply… like each other!

A lot of benefits:
  • Private medical care which can be extended by a package of dental services purchased on preferential terms.
  • Private life insurance which can be extended by oncology package purchased on preferential terms.
  • Referral bonuses for recommending your friends to Capgemini.
  • Access to Inspiro Audiobooks & MyBenefit (cinema tickets, Multisport and more).
  • Offices in great locations, car leasing program, carpooling options and bicycle parking.

Who are we?


Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of the teams is Data Services - part of business unit called Cloud Infrastructure Services.
Do you want to get to know us better? Watch a video: https://www.youtube.com/watch?v=L49dIpnS3lE
Do you have any additional questions about our job offers? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska).

.

APLIKUJ TERAZ

Zobacz podobne oferty

Genpact PL

Customer Service Specialist with English

Lokalizacja: śląskie / Katowice

Dodane: wczoraj
Inviting applications for the role of the Customer Service Specialist with English We are looking for the candidates willing to join us to work for great organization...

ACS SŁUCHMED Sp. z o.o.

Specjalista ds. obsługi pacjenta

Lokalizacja: śląskie / Piekary Śląskie

Dodane: wczoraj
Dlaczego my? Po SŁUCH aj: S tawiamy na profesjonalizm Ł ączymy siły - ważna jest współpraca U czymy się od siebie C enimy naszych pracowników i Pacjentów H...

ACS SŁUCHMED Sp. z o.o.

Specjalista ds. obsługi pacjenta

Lokalizacja: śląskie / Lubliniec

Dodane: wczoraj
Dlaczego my? Po SŁUCH aj: S tawiamy na profesjonalizm Ł ączymy siły - ważna jest współpraca U czymy się od siebie C enimy naszych pracowników i Pacjentów H...